Zenklova 781/201, Praha 18200
You can choose from the following accommodation facilities in the vicinity.
Trojská 2232/1, Praha Praha
(in the distance of 0.3 km from Pension Sylva)
Availability verified
The four-star Troja Hotel is on the right bank of the Vltava River in Prague 8. It offers high-standard accommodation, services and facilities suitable to host corporate and private events. Guests can enjoy a unique view of the historic center.
Accommodation prices
from € 112
Standard double room (for 1 per.)
1 extra bed • Last 1 available rooms!
Deluxe double (for 1 per.)
1 extra bed • Last 1 available rooms!
Standard double room
Last 1 available rooms!
Deluxe double
Last 1 available rooms!
Třílůžkový pokoj Triple (for 1 per.)
2 extra beds
Suite (for 1 per.)
1 extra bed
Dvoulůžkový pokoj Premium (for 1 per.)
1 extra bed
Suite
Dvoulůžkový pokoj Premium
Třílůžkový pokoj Triple
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Klapkova 549/53, Praha Praha
(in the distance of 0.8 km from Pension Sylva)
Availability verified
Four-star Pension Lucie offers quality and well-accessible accommodation near the center of Prague. It is suitable for couples, families with children and tourists who want to be near Prague, but still in an undisturbed area.
Accommodation prices
from € 123
Suite for 2 persons with possibility of up to 2 extra beds (extra bed reserve separately) (for 1 per.)
1 extra bed • Last 3 available rooms!
Rodinné apartmá s obývacím pokojem a ložnicí pro 2 osoby s možností až 2 přistýlek (přistýlky nutno rezervovat zvlášť) (for 1 per.)
1 extra bed • Last 1 available rooms!
Romantic stay (for 1 per.)
1 extra bed • Last 1 available rooms!
Family apartment for 4 people with possibility of up to 2 extra (extra bed reserve separately) (for 1 per.)
3 extra beds • Last 1 available rooms!
Suite for 2 persons with possibility of up to 2 extra beds (extra bed reserve separately)
Last 3 available rooms!
Rodinné apartmá s obývacím pokojem a ložnicí pro 2 osoby s možností až 2 přistýlek (přistýlky nutno rezervovat zvlášť)
Last 1 available rooms!
Romantic stay
Last 1 available rooms!
Family apartment for 4 people with possibility of up to 2 extra (extra bed reserve separately)
Last 1 available rooms!
Extra bed-it is possible to book only with another room, not separately
Double room (for 1 per.)
1 extra bed
Single room (for 1 per.)
2 extra beds
Double room
Single room
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Kandertova 17/865, Praha Praha
(in the distance of 1.5 km from Pension Sylva)
Accommodation prices
from € 101
Modern suite (for 1 per.)
1 extra bed • Last 2 available rooms!
VIP suite (for 1 per.)
1 extra bed • Last 1 available rooms!
Deluxe suite (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán Duha (for 1 per.)
1 extra bed • Last 1 available rooms!
VIP suite 2+2 (for 1 per.)
1 extra bed • Last 1 available rooms!
Exclusive suite (for 1 per.)
1 extra bed • Last 2 available rooms!
Apartmán Romance (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán Garden (for 1 per.)
6 extra beds • Last 2 available rooms!
VIP suite
Last 1 available rooms!
Modern suite
Last 2 available rooms!
Deluxe suite
Last 1 available rooms!
Apartmán Duha
Last 1 available rooms!
VIP suite 2+2
Last 1 available rooms!
Exclusive suite
Last 2 available rooms!
Apartmán Romance
Last 1 available rooms!
Apartmán Garden
Last 2 available rooms!
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Malá plynární 4, Praha Praha
(in the distance of 1.6 km from Pension Sylva)
Availability verified
Accommodation prices
from € 22
Single Capsule
Last 3 available rooms!
Double Capsule (for 1 per.)
1 extra bed
Double Capsule
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Nad Kolčavkou 8, Praha Praha
(in the distance of 2.2 km from Pension Sylva)
Accommodation prices
from € 72
Standard double (for 1 per.)
1 extra bed • Last 1 available rooms!
Standard double
Last 1 available rooms!
Standard Twin or Double- Room No.2 (for 1 per.)
1 extra bed
Standard Double Room - Room No.4 (for 1 per.)
1 extra bed
Standard Twin - Room No.3 (for 1 per.)
1 extra bed
Standard Twin or Double- Room No.2
Standard Double Room - Room No.4
Standard Twin - Room No.3
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Sokolovská 615/138, Praha Praha
(in the distance of 2.5 km from Pension Sylva)
Availability verified
The four-star Olympik Hotel is one of the most popular convention hotels in Prague. It offers comfortable accommodation in a peaceful environment, extensive conference facilities, stylish interiors, and a wide range of services.
Accommodation prices
from € 100
Double (for 1 per.)
1 extra bed • Last 2 available rooms!
Triple room (for 1 per.)
2 extra beds • Last 2 available rooms!
Double
Last 2 available rooms!
Triple room
Last 2 available rooms!
Single
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Milady Horákové 684/16, Praha Praha
(in the distance of 3.0 km from Pension Sylva)
Availability verified
Louren Apartments Our building was fully renovated in 2018 and offers a soundproofed, air-conditioned, non-smoking private apartments.Our Deluxe apartments are equipped with a stylish interior and attractive furniture. We are surrounded by nature - two...
Accommodation prices
from € 128
Deluxe Duplex One-Bedroom Apartment (for 1 per.)
1 extra bed • Last 1 available rooms!
Deluxe Duplex One-Bedroom Apartment
Last 1 available rooms!
Deluxe One-Bedroom Apartment (for 1 per.)
1 extra bed
Deluxe Duplex Studio (for 1 per.)
1 extra bed
Deluxe Two-Bedroom Apartment (for 1 per.)
3 extra beds
Deluxe Duplex Suite (for 1 per.)
5 extra beds
Deluxe One-Bedroom Apartment
Deluxe Duplex Studio
Deluxe Two-Bedroom Apartment
Deluxe Duplex Suite
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Křižíkova 73, Praha Praha
(in the distance of 3.1 km from Pension Sylva)
Availability verified
The three-star Residence Casa Italia is located in the district of Karlin in Prague. This accommodation in suites with Italian design is not ideal for only lovers of Italy, but for all the tourists coming to see the sights of the Czech capital.
Accommodation prices
from € 148
03 Giove (for 1 per.)
2 extra beds • Last 1 available rooms!
07 Luna (for 1 per.)
3 extra beds • Last 1 available rooms!
05 Cometa (for 1 per.)
3 extra beds • Last 1 available rooms!
03 Giove
Last 1 available rooms!
05 Cometa
Last 1 available rooms!
07 Luna
Last 1 available rooms!
02 Luce (for 1 per.)
1 extra bed
Suite (for 1 per.)
1 extra bed
Triple room (for 1 per.)
2 extra beds
06 Galassia (for 1 per.)
3 extra beds
08 Meteora (for 1 per.)
3 extra beds
09 Stella (for 1 per.)
4 extra beds
10 Tramonto (for 1 per.)
5 extra beds
11 Alba (for 1 per.)
6 extra beds
02 Luce
Suite
Triple room
08 Meteora
06 Galassia
09 Stella
10 Tramonto
11 Alba
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Dobrovského 18, Praha Praha
(in the distance of 3.3 km from Pension Sylva)
Accommodation prices
from € 99
Apartmán (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán
Last 1 available rooms!
Praha, Praha Praha
(in the distance of 3.4 km from Pension Sylva)
Availability verified
Accommodation prices
from € 26
Helen Hostel u Náměstí Míru (Francouzská 80/6, Praha 2) (for 1 per.)
3 extra beds • Last 3 available rooms!
Helen Villa free parking A2 (Ke Stanici 58, Praha 5) (for 1 per.)
6 extra beds • Last 1 available rooms!
Helen Hostel u Náměstí Míru (Francouzská 80/6, Praha 2)
Last 3 available rooms!
Helen Villa free parking A2 (Ke Stanici 58, Praha 5)
Last 1 available rooms!
Helen Homestay Andel Prague (Vltavská 8, Praha 5 Anděl) (for 1 per.)
1 extra bed
Helen Homestay apartments Žižkov (Rečkova 1711/7, Praha 3) (for 1 per.)
1 extra bed
Helen Villa free parking A1 (Ke Stanici 58, Praha 5) (for 1 per.)
6 extra beds
Helen Villa free parking A3 (Ke Stanici 58, Praha 5) (for 1 per.)
3 extra beds
Helen Homestay apartments Flora (Sudoměřská 1921/5, Praha 3) (for 1 per.)
1 extra bed
Helen Homestay apartments Vyšehrad (Neklanova 123/19, Praha 2) (for 1 per.)
1 extra bed
Helen Homestay 50m from Wenceslas Square No. 213 (washingtonova 1622/9, Praha 1) (for 1 per.)
3 extra beds
Helen Homestay 50m from Wenceslas Square No. 102 (washingtonova 1622/9, Praha 1) (for 1 per.)
3 extra beds
Rezidence Nekázanka 17 (Nekázanka 877/17, Praha 1) (for 1 per.)
1 extra bed
Helen Homestay Florenc Pokoji 115 (Petrská 1166/33, Praha 1) (for 1 per.)
1 extra bed
Helen Homestay Florenc Pokoj 113 (Petrská 1166/33, Praha 1) (for 1 per.)
1 extra bed
Helen Homestay Florenc Pokoj 202 (Petrská 1166/33, Praha 1) (for 1 per.)
1 extra bed
Helen Homestay Florenc Pokoji 211 (Petrská 1166/33, Praha 1) (for 1 per.)
1 extra bed
Helen Homestay Florenc Pokoj 314 (Petrská 1166/33, Praha 1) (for 1 per.)
1 extra bed
Helen Homestay Florenc Pokoj 503 (Petrská 1166/33, Praha 1) (for 1 per.)
1 extra bed
Helen Homestay U hlavního nádraží 2 (Bolzanova 1604/7, Praha 1) (for 1 per.)
3 extra beds
Helen Homestay U hlavního nádraží 1(Bolzanova 1604/7, Praha 1) (for 1 per.)
3 extra beds
Helen Homestay U hlavního nádraží 3 (Bolzanova 1604/7, Praha 1) (for 1 per.)
3 extra beds
Helen Homestay 50m from Wenceslas Square No. 306 (washingtonova 1622/9, Praha 1) (for 1 per.)
3 extra beds
Helen Homestay 50m from Wenceslas Square No. 004 (washingtonova 1622/9, Praha 1) (for 1 per.)
3 extra beds
Helen Homestay New Town Prague (Legerova 1810/27 Praha 2) (for 1 per.)
3 extra beds
Helen Homestay 50m from Wenceslas Square No. 603 (washingtonova 1622/9, Praha 1) (for 1 per.)
1 extra bed
Helen Homestay Andel Prague (Vltavská 8, Praha 5 Anděl)
Helen Homestay apartments Žižkov (Rečkova 1711/7, Praha 3)
Helen Homestay apartments Flora (Sudoměřská 1921/5, Praha 3)
Helen Homestay apartments Vyšehrad (Neklanova 123/19, Praha 2)
Rezidence Nekázanka 17 (Nekázanka 877/17, Praha 1)
Helen Homestay Florenc Pokoj 503 (Petrská 1166/33, Praha 1)
Helen Homestay Florenc Pokoji 211 (Petrská 1166/33, Praha 1)
Helen Homestay Florenc Pokoj 202 (Petrská 1166/33, Praha 1)
Helen Homestay Florenc Pokoj 113 (Petrská 1166/33, Praha 1)
Helen Homestay Florenc Pokoji 115 (Petrská 1166/33, Praha 1)
Helen Homestay Florenc Pokoj 314 (Petrská 1166/33, Praha 1)
Helen Homestay 50m from Wenceslas Square No. 603 (washingtonova 1622/9, Praha 1)
Helen Villa free parking A3 (Ke Stanici 58, Praha 5)
Helen Homestay 50m from Wenceslas Square No. 102 (washingtonova 1622/9, Praha 1)
Helen Homestay 50m from Wenceslas Square No. 213 (washingtonova 1622/9, Praha 1)
Helen Homestay U hlavního nádraží 3 (Bolzanova 1604/7, Praha 1)
Helen Homestay U hlavního nádraží 2 (Bolzanova 1604/7, Praha 1)
Helen Homestay U hlavního nádraží 1(Bolzanova 1604/7, Praha 1)
Helen Homestay 50m from Wenceslas Square No. 004 (washingtonova 1622/9, Praha 1)
Helen Homestay 50m from Wenceslas Square No. 306 (washingtonova 1622/9, Praha 1)
Helen Homestay New Town Prague (Legerova 1810/27 Praha 2)
Helen Villa free parking A1 (Ke Stanici 58, Praha 5)
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Pernerova 412/6, Praha Praha
(in the distance of 3.4 km from Pension Sylva)
Accommodation prices
from € 24
Palanda v pokoji pro ženy
Palanda ve smíšeném společném pokoji
Hartigova 1086/158, Praha Praha
(in the distance of 3.5 km from Pension Sylva)
Availability verified
Welcome to My Hotel Apollon Prague When you are looking for good value for money accommodation with easy access to the city center “My Hotel Apollon Prague” is the right choice. The hotel underwent through an extensive renovation and its guest can enjoy...
Accommodation prices
from € 72
SGL
Last 2 available rooms!
Double or Twin Room (for 1 per.)
1 extra bed • Last 2 available rooms!
Double or Twin Room
Last 2 available rooms!
Triple Room (for 1 per.)
2 extra beds
Family Room / Quadruple (for 1 per.)
3 extra beds
Triple Room
Family Room / Quadruple
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Koněvova 80, Praha Praha
(in the distance of 3.5 km from Pension Sylva)
Availability verified
Accommodation prices
from € 20
Single capsule
Last 3 available rooms!
Single capsule
Last 1 available rooms!
Třílůžkové Studio (for 1 per.)
2 extra beds
Dvoulůžkový pokoj s rozkládací manželskou postelí
Apartmán Standard (for 1 per.)
3 extra beds
Family Apartment (for 1 per.)
5 extra beds
Třílůžkové Studio
Apartmán Standard
Family Apartment
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Těšnov 13, Praha Praha
(in the distance of 3.5 km from Pension Sylva)
Availability verified
Accommodation prices
from € 151
Single
Last 3 available rooms!
Double (for 1 per.)
1 extra bed
Triple (for 1 per.)
2 extra beds
Deluxe double (for 1 per.)
1 extra bed
Suite (for 1 per.)
1 extra bed • Last 1 available rooms!
Double
Deluxe double
Suite
Last 1 available rooms!
Triple
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Hartigova 54 (dříve Koněvova), Praha Praha
(in the distance of 3.5 km from Pension Sylva)
Availability verified
The three-star Hotel Bona Serva is located near the centre of Prague. The hotel offers accommodation for individuals and families and also includes a cafe.
Accommodation prices
from € 148
Apartment (for 1 per.)
6 extra beds • Last 1 available rooms!
Apartment
Last 1 available rooms!
Single
Double (for 1 per.)
1 extra bed
Triple (for 1 per.)
2 extra beds
Double
Triple
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Na Výšinách 2, Praha Praha
(in the distance of 3.5 km from Pension Sylva)
Availability verified
Mikolas Ales Hostel is situated in the centre of Prague between Stromovka and Letna, only a 15-minute walk from Prague Castle. It offers comfortable and affordable accommodation in comfortable double rooms with kitchenettes.
Accommodation prices
from € 80
Superior apartman (for 1 per.)
1 extra bed • Last 1 available rooms!
Superior apartman
Last 1 available rooms!
Three-room apartment (for 1 per.)
1 extra bed
Two-room apartment (for 1 per.)
1 extra bed
Double bed apartment (for 1 per.)
1 extra bed
Three-room apartment
Two-room apartment
Double bed apartment
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Petrská 1166/33, Praha Praha
(in the distance of 3.5 km from Pension Sylva)
Accommodation prices
from € 132
Apartmán pro 2 osoby (for 1 per.)
1 extra bed • Last 2 available rooms!
Apartmán pro 2 osoby
Last 2 available rooms!
Zákostelní 663/13, Praha Praha
(in the distance of 3.6 km from Pension Sylva)
Accommodation prices
from € 220
Apartmán (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán
Last 1 available rooms!
Soukenická 25, Praha Praha
(in the distance of 3.7 km from Pension Sylva)
Accommodation prices
On demand
INNSiDE pokoj (for 1 per.)
1 extra bed
INNSiDE Premium pokoj (for 1 per.)
1 extra bed
INNSiDE pokoj
INNSiDE Premium pokoj
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Revoluční 18, Praha Praha
(in the distance of 3.9 km from Pension Sylva)
Availability verified
Accommodation prices
from € 116
SUPERIOR APT 4+0 (for 1 per.)
3 extra beds • Last 1 available rooms!
SUPERIOR APT 4+0
Last 1 available rooms!
1-BEDROOM APARTMENT (for 1 per.)
1 extra bed
SUPERIOR APT 2+1 (for 1 per.)
1 extra bed
DOUBLE ROOM ECONOMY (for 1 per.)
1 extra bed
DELUXE APT 2 BEDROOM (for 1 per.)
3 extra beds
DELUXE APT 3 ROOMS (for 1 per.)
3 extra beds
1-BEDROOM APARTMENT
SUPERIOR APT 2+1
DOUBLE ROOM ECONOMY
DELUXE APT 2 BEDROOM
DELUXE APT 3 ROOMS
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Guests can choose whether they want a room with double bed or separate beds. The four cheapest rooms have shared bathrooms with neighbouring room.
Wireless internet access and TV is in each room. Two attractive rooms in the 3rd floor have balconies with spectacular views of the city.Additional services include 24Hrs reception, laundry service for a fee, borrowing of iron, ironing board, hairdryer, books about Prague in different languages.
All-day dining is available in five restaurants that are within 250 meters away, another two within 400 meters from the house. There is also a pizzeria nearby offering pizza delivery to the customer.
There is a full-service, at night only for emergency situations and receive guests / arrival between 22 pm and 7 am additional 50 CZK
Check-in: from 14:00
Check-out: to 11:00
There is a number of restaurants, pizzeria, but also a smaller shopping center in the vicinity.
In summer, guests will certainly like to visit new recreation center with outdoor swimming pool, sauna and restaurant, located just 250 meters from the building.Terms and Conditions Hotel.cz
1. Terms
1.1. The Hotel.cz website (" Hotel.cz Portal ") is a portal for arranging accommodation reservations operated by HOTEL. CZ as , with its registered office at Kolbenova 882 / 5a, Vysočany, 190 00, Prague 9, registered in the Commercial Register at the Municipal Court in Prague, Section B, Insert 9533 (" Operator "). Correspondence address of the Operator: Řeznická 7, 460 01 Liberec, telephone 222 539 539 e-mail: [email protected].
1.2. Accommodation facility is the owner / tenant of accommodation facilities (" Accommodation facility "), providing the Customer with services according to the order mediated on the Hotel.cz Portal .
1.3. Customer is a person (natural or legal) ordering services offered in Accommodation Facilities (" Customer ").
2. Introductory provisions
2.1. These General Terms and Conditions (" GTC ") govern the contractual relationship between the Operator, the Customer and the Accommodation Facility in the implementation of accommodation booking offered by the Accommodation equipment on the Hotel.cz Portal (" Service ").
2.2. The contractual relationship between the Operator and the Accommodation Facility is governed by the brokerage agreement and these GTC.
2.3. The contractual relationship between the Operator and the Customer is governed by the Contract (as this term is defined below), these GTC and the business conditions of each individual Accommodation Facility („ OP facilities “), which are listed in the footer of the reservation form for each specific Accommodation Facility mediated on the Hotel.cz Portal. In the event of a conflict between these GTC and the OP facility, the business conditions that are more favorable for the Customer shall prevail. The customer is obliged to get acquainted with the GTC and OP equipment.
3. Applicable law and legal regime
3.1. Contractual relations between the contracting parties are governed by the laws of the Czech Republic.
3.2. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company Identification Number: 000 20 869, Internet address, is responsible for out-of-court settlement of consumer disputes under the Agreement. : http://www.coi.cz/. The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Operator and the Consumer Customer under the Contract by electronic means.
3.3. European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz/ is a contact Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC consumer dispute resolution online).
4. The process of ordering and paying for services
4.1. Ordering
Customer expresses its interest in the Service by submitting a booking form (" Order "). The Operator verifies the free capacity at the Accommodation Facility within the term required by the Customer in the Order and informs the Customer about the availability and specific price of accommodation for the selected date. Binding ordering of the Service occurs at the moment of telephone or written confirmation of the Order / approval of the binding offer by the Customer and the Operator (sending the accommodation voucher to the Customer).
The operator on the Hotel.cz Portal also displays the offers of Accommodation Facilities advertised on the web portal www.spa.cz („ Spa Portal .cz “). In the event that an Order for a stay is sent from the Spa.cz Portal, the given contractual relationship is governed by the business conditions of the Spa.cz Portal, available at: https://www.spa.cz/vseobecne-obchodni-podminky.html. The Customer is obliged to read the given business conditions before sending the Order.
4.2. Price of the service
The price of the Service is determined by the Accommodation Facility. The price depends on the selected date, number of persons and other parameters entered by the Customer in the Order. Prior to the binding confirmation, the Operator informs the Customer about the final price (with information about the currency in which the price is governed); after the approval of the binding offer by the Customer, a binding order for the Services will take place, ie a contract will be concluded between the Customer and the Operator ("Contract").
The prices displayed for individual Accommodation Facilities on the Hotel.cz Portal are determined by the Accommodation Facilities, are only indicative and are not binding until the binding offer is sent by the Operator to the Customer.
The Hotel.cz portal publishes offers of Accommodation Facilities in addition to Czech crowns also in selected foreign currencies (especially in EUR), while conversion into Czech crowns is governed by the exchange rate set by the accommodation beginning or the current exchange rate of the Czech National Bank listed on https://www.cnb.cz/cs/financni-trhy/devizovy-trh/kurzy-devizoveho-trhu/kurzy-devizoveho-trhu/ - the conversion is always valid at the time of the Customer's visit to the Hotel.cz Portal. The Customer acknowledges that when publishing offers of Accommodation Facilities in a currency other than Czech crowns, the amount expressing the price for the Services may be adjusted after the execution of the Order (especially due to a change in the exchange rate). However, the final price expressed in the currency binding for the given Order does not change from the moment the binding offer is sent by the Operator.
Unless otherwise stated, the final price does not take into account any additional requirements of the Customer that were entered in the note field during the Order or such requirements that are considered additional during the telephone order, of which the Customer is informed during the call. Additional notes are also displayed in the accommodation voucher and accompanying e-mails. Additional requirements are actively negotiated by the Accommodation Facility directly with the Customer.
In the case of non-refundable reservations, the Accommodation Facility is entitled to deduct the corresponding amount only if such additional requirements of the Customer affect the total price of accommodation. The operator is not responsible for providing additional requirements, their price or quality.
4.3. Payment Terms
Payment is made at the Accommodation Facility. For some bookings, especially for group bookings, a credit card guarantee or a deposit of up to 100% of the stay may be required. The Customer is informed of the credit card guarantee or prepayment during the Order Confirmation process.
In special cases, but especially in case of repeated arrivals or complaints of accommodation providers for violation of the accommodation regulations, the Customer may be required to guarantee a payment card.
4.4. Gift vouchers
Gift vouchers are vouchers issued by the Operator, which the Customer can purchase and use to pay for the Order with them, ie a stay in the Accommodation Facility ("DP") can be purchased with them. The values on the DP with the values of other discount coupons cannot be added at the same time.
The customer has the opportunity to purchase a DP in one of the offered values, which can then be used for one of the stays offered on the Hotel.cz Portal. The information about the specific stay stated on the DP is not binding and the DP can also be used for other stays offered at the time of applying the DP on the Hotel.cz Portal.
The customer has the option to choose the form of DP delivery. The electronic form of DP delivered to the Customer's e-mail address is free of charge, the paper form of DP delivered via a postal service provider (eg Czech Post) is charged CZK 70.
DP is non-transferable after its issuance and can be used only by the Customer or the person listed on it, to select a stay package from the current offer on the Hotel.cz Portal and other sites specified by the Operator (currently only on the Spa Portal. cz) with regard to the free capacities of the Accommodation Facility.
The validity of the DP is indicated on its front page and is at least 12 (in words: twelve) months from the date of its issuance. If the validity of the DP according to these GTC differs (is shorter) from the one stated on the front of the DP, the validity on the front of the DP takes precedence . After the expiration of the DP (eg in case of non-use), the Customer loses the opportunity to apply it and is not entitled to claim compensation for it.
The Operator may decide to extend the validity of the DP at the request of the Customer. The Customer is not entitled to such an extension and is aware that it always depends on the decision of the Operator.
Each DP, or any discount or other coupon provided by the Operator in connection with its Services, is a one-time and expires after its application.
If the value of DP does not reach the price of the booked stay, the difference can be paid by any payment method allowed by the Operator. If the price of the stay is lower than the value of the DP, the difference in value will not be reimbursed and no financial compensation can be claimed for it.
DP is not exchangeable for money, it cannot be exchanged or drawn gradually. The value of DP can be exhausted only by its one-time application.
4.5. Communication mediation
By acceding to these GTC, the Accommodation Facility agrees to mediate communication by the Operator through the Hotel.cz Portal (including any processing, storage, receipt, access to, viewing and monitoring of communication by the Hotel.cz Portal) („ Communication mediation
5. Cancellation policy and complaints
5.1. Cancellation policy for accommodation
Cancellation conditions are specified in the OP device. In the event that the Accommodation Facility does not have its own cancellation policy defined, the first night will be charged to the guarantee by credit card guarantee in case of no-show. If the reservation is canceled by the Customer (cancellation is confirmed by the Operator to the Customer in writing) 24 or more hours before the originally planned arrival of the guest, no cancellation fee is applied to the guarantee by credit card.
5.2. Cancellation policy for gift vouchers
The customer is entitled to withdraw from the purchase contract for the purchase of DP within 14 days from the date of receipt, ie the issuance of DP, this does not apply if DP has already applied within this period.
After the issuance and expiration of the 14-day return period, DP is non-refundable and no financial compensation can be claimed for it.
5.3. The Customer is obliged to inform the Operator of any changes in the Order or its cancellation in writing.
5.4. In the event of cancellation of the Order by the Operator or the Accommodation Facility, the Operator will offer the Customer an alternative date or stay in another Accommodation Facility. In the event that the Customer does not accept the alternatives, the Operator will return to the Customer the paid payment paid by the Customer to the Operator for such canceled Order. The Customer must claim the Customer's payments made to the Accommodation Facility back after the Accommodation Facility and not after the Operator.
5.5. Complaints about the quality of accommodation and services provided by the Accommodation Facility are resolved by the Customer himself and directly with the Accommodation Facility, or with the help of the Operator, who can communicate with the specific Accommodation Facility regarding the Customer's complaint.
5.6. Complaints about the Operator's Services are possible in writing electronically at the e-mail address [email protected] or by correspondence at the address ONLINE HOLDING s.r.o., Řeznická 7, 460 01 Liberec. The Customer's complaint concerning the Operator's Services will be settled immediately, or as soon as possible after its receipt, but no later than within 30 days, and the Operator will make every effort to ensure that the Customer's complaint is resolved to his satisfaction. The customer will be continuously informed about the status and manner of handling his complaint.
6. Responsibility for content and information on the Hotel.cz Portal
6.1. All content and information stated in the offers of Accommodation Facilities are stored on the Hotel.cz Portal by Accommodation Facilities. In relation to the content and information provided in the offers of Accommodation Facilities, Hotel.cz Portal acts as a service provider, which consists in storing information provided by users (Accommodation Facilities) within the meaning of Article 14 of Directive 2000/31 / EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (the “Electronic Commerce Directive”) and Section 5 of Act No. 480/2004 Coll., on Certain Information Society Services, as amended (“ Act on certain information society services ").
6.2. The operator is not (in accordance with Article 15 of the Electronic Commerce Directive and § 6 of the Act on Certain Information Society Services) obliged to supervise the content of the information transmitted or stored by it, nor to actively seek out facts and circumstances that point to illegal information.
6.3. In accordance with Article 6.2 of these GTC, the Operator does not verify the content and information in the offers of Accommodation Facilities and does not exercise any control or supervision over them. The Operator thus does not guarantee the accuracy, completeness, correctness, legality or availability of the content and information stated in the offers of the Accommodation Facilities.
6.4. of the Act on Certain Information Society Services without delay all steps that may be required of it to remove or make such content and information inaccessible.
6.5. Any responsibility of the Operator for the content and information stated in the offers of Accommodation Facilities is governed by the rules set out in the Directive on Electronic Commerce and in the Act on Certain Information Society Services.
6.6. The Operator is responsible for its own content and information provided on the Hotel.cz Portal in accordance with the applicable legislation.
7. Notification of illegal content and information on the Hotel.cz portal
7.1. Any person may report illegal content and information on the Hotel.cz Portal to the Hotel.cz Portal in the manner described in this Article 7 of the GTC ("Notifier").
7.2. The Notifier is obliged to report illegal content to the Operator on the Hotel.cz Portal in accordance with this Article 7 of the GTC (" Notification ").
7.3. The Notifier is obliged to deliver the Notification to the Operator in writing electronically to the e-mail address [email protected] or by correspondence to the address HOTEL.CZ as, Řeznická 7, 460 01 Liberec
7.4. The notification must contain at least:
(a) details of the Notifier, including his contact details;
(b) identification of the Accommodation Facility's offer or placement of content on the Hotel.cz Portal, including the entire unique URL of the site;
(c) a statement stating that the content is illegal;
(d) an explanation of the reasons for the illegality of the content;
(e) additional information necessary to assess the illegality of the content.
7.5. The Notifier is responsible for the accuracy, veracity, completeness, legitimacy and justification of the Notification. The Notifier is responsible for the Notification, which incorrectly, falsely, unjustifiably or unjustifiably marks legally harmless content, including liability for damage caused to the Accommodation Facility to which the Notification relates and / or the Operator.
7.6. In the event that the Notification does not contain at least the data and information specified in Article 7.4 of these GBTC, such Notification may not be considered by the Operator due to the circumstances of the case. made. In such a case, the Operator is entitled to request additional information from the Notifier to the Notification.
8. Other obligations of the Accommodation Facility
8.1. The accommodation facility is responsible for the content of the offers; may not contain false or otherwise misleading information in the tenders, or information that otherwise violates the laws or rights of third parties and is liable for damages caused by a breach of this obligation.
8.2. If the Accommodation Facility repeatedly (incorrectly or repeatedly) provides false or otherwise misleading information in the offer, or information otherwise violating legal regulations or the rights of third parties, the Operator is entitled to terminate the contractual relationship with the Accommodation Facility by withdrawing from the contract. The accommodation facility is obliged to remove all its offers and content from the Hotel.cz Portal immediately after the withdrawal takes effect. If he fails to do so, the Operator is entitled to remove all offers and content of the given Accommodation Facility.
9. Personal information
The processing of personal data in the provision of the Services by the Operator (including handling cookies, sending business messages and recording telephone calls) is governed by the principles of personal data processing available here:
www.hotel.cz/privacy-policy/
10. Validity and effectiveness
10.1. The Operator may continuously change or supplement the wording of these GTC. The Customer acknowledges that the GTC valid at the time of concluding the Contract will always apply to the contractual relationship between him and the Operator.
10.2. These GTC come into force and effect on 14.3.2022 .
10.3. The valid wording of these GTC is available at the headquarters of the Hotel.cz Portal and is published on the website www.hotel.cz.
